xk111 Privacy Policy

This Privacy Policy ("Policy") describes how xk111 ("we", "us", "our", "Platform") collects, processes, stores, and protects the personal data of users ("you", "Player", "User") who access or use the xk111 website at xk111.ws and the services offered thereon. By registering an account on xk111 or by continuing to use the xk111 platform, you acknowledge that you have read and understood this Policy in its entirety and consent to the collection and use of your personal data as described herein.

xk111 is committed to protecting the privacy and personal information of all players. We maintain robust data protection practices aligned with recognised international standards. This Policy applies to all personal data collected through the xk111 website, mobile platform, customer support interactions, payment processing, and any other service we provide. We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.

We collect information directly from you when you register an account, make deposits or withdrawals, contact our support team, or participate in promotions. We also collect certain technical data automatically through the use of cookies and similar tracking technologies when you browse or use the xk111 platform.

xk111 uses your personal data only for the purposes for which it was collected. The primary purposes for which we process your data include:

• Creating, managing, and verifying your xk111 player account, including age verification and identity checks required for responsible gaming compliance.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladesh payment methods, and maintaining accurate financial transaction records.
• Providing and personalising the xk111 gaming experience, including recommending relevant games, sports markets, and promotions based on your activity history.
• Sending service-related communications including deposit confirmations, withdrawal notifications, account security alerts, and changes to platform terms or policies.
• Complying with applicable legal and regulatory obligations, including anti-money laundering (AML) checks, know-your-customer (KYC) requirements, and fraud prevention measures.
• Monitoring platform activity to detect and prevent fraud, collusion, abuse of promotions, and other prohibited activities as defined in the xk111 Terms and Conditions.
• Improving the technical performance, reliability, and user experience of the xk111 platform through the analysis of anonymised usage data and error logs.

Where you have provided consent, we may also send you marketing communications about xk111 promotions, new game launches, and seasonal bonus offers. You may withdraw this consent at any time by contacting our support team or by following the unsubscribe instructions in any marketing email.

xk111 processes personal data only when a lawful basis exists to do so. The four main legal bases on which we rely are set out below:

Contract Performance

Processing is necessary to deliver the services you have requested when registering an xk111 account — including account management, payment processing, and game delivery. Without this processing, xk111 cannot provide the service to you.

Legal Obligation

xk111 is required by applicable law to retain certain transaction records, perform identity verification, and report suspicious activity. Processing in these contexts is mandatory and cannot be opted out of.

Legitimate Interests

xk111 processes certain data to protect the platform and its users from fraud, to improve platform security, and to maintain the overall integrity of the gaming environment. We only rely on legitimate interests where your rights are not overridden.

Consent

Where we rely on consent as the legal basis — for example, for sending optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Contact our support team to withdraw consent.

xk111 uses cookies and similar technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:

• Essential cookies — required for the xk111 platform to function. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking platform functionality.
• Preference cookies — used to remember your platform settings such as language selection and display preferences between sessions.
• Analytics cookies — used to collect aggregated, anonymised data about how players navigate the xk111 platform, which pages are most visited, and how long sessions typically last. This data helps us improve the platform.
• Security cookies — used to detect and prevent fraudulent activity, bot traffic, and other automated threats to the platform and its users.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect your experience on the xk111 platform, including the ability to remain logged in between visits or access certain features.

xk111 does not sell or rent personal data to third parties. We may share your data only in the following limited and specific circumstances:

• Payment processors — we share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, and other integrated payment providers solely to process your deposit and withdrawal transactions.
• Game providers — game studios such as Pragmatic Play, Evolution Gaming, and Spribe receive session tokens and anonymised gameplay data to operate their games on the xk111 platform. They do not receive your identity or payment details.
• Legal authorities — xk111 will disclose personal data to law enforcement, regulatory bodies, or other competent authorities when required to do so by applicable law, court order, or binding legal process.
• Fraud prevention partners — aggregated, anonymised signals may be shared with fraud detection services to protect the integrity of the xk111 platform and safeguard all players.

In all cases where data is shared with third-party service providers, xk111 requires those providers to process data only on our instructions, to maintain appropriate security standards, and to never use that data for their own commercial purposes.

xk111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law. Account data, transaction records, and KYC documentation are retained for a minimum of five years following account closure to satisfy anti-money laundering record-keeping requirements. Gaming activity logs are retained for three years. Marketing consent records are retained for the duration of consent plus two years.

When personal data is no longer required and no legal obligation requires its continued retention, xk111 will securely delete or anonymise the data so that it can no longer be associated with any identifiable individual. You may request information about the specific retention periods applicable to your data by contacting our support team.

xk111 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security measures include:

• SSL/TLS encryption — all data transmitted between your device and the xk111 platform is encrypted using industry-standard SSL/TLS protocols, protecting it from interception during transit.
• Encrypted data storage — sensitive personal data and financial records stored on xk111 servers are encrypted at rest using strong encryption algorithms.
• Access controls — personal data is accessible only to authorised xk111 personnel who require it to perform their job functions. Access is logged and audited regularly.
• Intrusion detection and monitoring — xk111 operates continuous security monitoring systems to detect and respond to attempted intrusions, data breaches, and other security incidents in real time.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, xk111 will notify affected players as promptly as practicable and take all reasonable steps to mitigate the impact of the breach.

As a user of the xk111 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within 30 days.

xk111 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive. We may request proof of identity before processing a data rights request to ensure we are releasing information to the correct individual.

xk111 is strictly an adult platform for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted at registration and may be requested again at any time during the account lifecycle. Where xk111 discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, delete the data collected from that individual, and refund any real-money balance remaining in the account.

The xk111 platform may contain references to third-party payment providers, game studios, and technology partners. Where such integrations involve third-party services operating under their own privacy policies — for example, bKash or Nagad processing your payment — xk111 is not responsible for the privacy practices of those third parties.

We recommend that you review the privacy policies of any third-party service you interact with in connection with your use of xk111. xk111 is not liable for any harm caused by the privacy practices of third-party providers who are operating independently of xk111's instructions.

xk111 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered players via their registered mobile number or email address, or by posting a prominent notice on the xk111 platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the xk111 platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you must stop using the xk111 platform and may request account closure by contacting our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, our support team is available 24 hours a day, 7 days a week via live chat on the xk111 platform or by email. We aim to respond to all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6).

Email: [email protected]